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Collabs & Affiliate FAQs | Wholesale FAQs
Got questions? We've got answers!
Need something else?
Collabs & Affiliate FAQs | Wholesale FAQs
Please note the following items are non-refundable:
If you have any questions or concerns, we’d love for you to reach out!
Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label.
After the product is returned, you will receive a refund.
1: Click this link to view your active subscriptions.
2: Click on the subscription you would like to cancel.
3: On the left-hand side, click the link at the bottom of the sidebar that says, "Cancel Subscription." Next, select why you're canceling and click "cancel subscription."
That's it! Now you're canceled.
Refunds are processed within 2 to 5 days and will be re-credited to the original method of payment.
Nope! No restocking fee and no hassle!
If an item is defective or was damaged in transit we’ll get it replaced ASAP. Just drop us a line at info@beautybyearth.com and be sure to include your Order Number in the email subject line.
Yes you can, if your item is on backorder or hasn’t been shipped, you can contact customer service at info@beautybyearth.com. We will cancel your order for a full refund. Be sure to include your Order Number in the email subject line.
Do you have another question not answered here? We’re here to help! Just Contact Us!
Beauty by Earth’s commitment to quality natural beauty products is unmatched and we stand firmly behind our products with our 100% Satisfaction Guarantee.
If you have any questions on our return policy please Contact Us
Limited Time Offer! Expires in: