RETURNS
We're so sure you'll love your BBE order, we offer 60-days money back guarantee. If you do return your product, though, we'll give you a full refund. That's because we believe hassle-free returns are always the way to go.
Please note the following items are non-refundable:
- Original Shipping Charges & Package Protection
- Gift Cards
- Freebies
- Promotional Gifts
If you have any questions or concerns, we’d love for you to reach out!
HOW TO MAKE A RETURN
Please follow this link to our Returns Portal to complete your return.
START A RETURN
FINDING YOUR ORDER NUMBER
Your order number is the seven-digit number that begins with an S included in your Order and Shipping Confirmation emails. It is also located on your order's packing slip and in your Beauty by Earth Account. If you cannot find these records, please reach out. We'd be happy to help!
All returns and exchanges must be processed through our Returns Portal within 60 days of the original purchase. In the event of aBeauty by Earth will provide a pre-paid shipping label to send your item(s) back. SEE FULL RETURN DETAILS
SHIPPING
All in-stock items ship within 24 hours of order receipt Monday through Friday and usually same day if order placed by Noon . . . we’re pretty fast!
Shipping Pricing
Shipping Charges are a flat rate based on the method of shipment as follows:
Continental United States
- Standard Shipping (5-8 Business Days) FREE on orders $40+*
- Standard Shipping (5-8 Business Days) $4.99
- Expedited Shipping (2-4 Days) $15.95
- Express Shipping (1 Day) $35.00
*Free shipping is restricted to the 48 contiguous states, excluding Hawaii and Puerto Rico.
Alaska / Hawaii / Puerto Rico
- Standard Shipping (5-7 Days) $14
- Expedited Shipping (2-4 Days) $19
- Express Shipping (1 Day) $40.00
Canada
- Standard International Economy Shipping (6 - 10 Business Days) $8.99
Mexico
- Economy International (5-10 Days) $18
International
- International Flat Shipping (3-10 Days) $28.00
Note: Shipping charges are assessed at a flat rate however any duties & taxes charges that become due in order to receive the shipment are the responsibility of the consignee to pay so the shipment can be delivered.
United Kingdom – UNAVAILABLE FOR SHIPMENTS
Currently, we are unable to offer shipping options serving the United Kingdom (UK). We hope this will change soon, though.
