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RETURNS

We're so sure you'll love your BBE order, we offer 60-days money back guarantee. If you do return your product, though, we'll give you a full refund. That's because we believe hassle-free returns are always the way to go. 

Please note the following items are non-refundable:

1. Original Shipping Charges & Package Protection
2. Gift Cards
3. Freebies
4. Promotional Gifts

If you have any questions or concerns, we’d love for you to reach out!

HOW TO MAKE A RETURN

Please follow this link to our Returns Portal to complete your return. 

START A RETURN

FINDING YOUR ORDER NUMBER

Your order number is the seven-digit number that begins with an S included in your Order and Shipping Confirmation emails. It is also located on your order's packing slip and in your Beauty by Earth Account. If you cannot find these records, please reach out. We'd be happy to help!

All returns and exchanges must be processed through our Returns Portal within 60 days of the original purchase. In the event of aBeauty by Earth will provide a pre-paid shipping label to send your item(s) back. SEE FULL RETURN DETAILS

SHIPPING

All in-stock items ship within 24 hours of order receipt Monday through Friday and usually same day if order placed by Noon . . . we’re pretty fast!

Shipping Pricing

Shipping Charges are a flat rate based on the method of shipment as follows:

Continental United States

• Standard Shipping (5-8 Business Days) FREE on orders $60+*
• Standard Shipping (5-8 Business Days) $4.99
• Expedited Shipping (2-4 Days) $15.95
• Express Shipping (1 Day) $35.00

 *Free shipping is restricted to the 48 contiguous states, excluding Hawaii and Puerto Rico.

Alaska / Hawaii / Puerto Rico

• Standard Shipping (5-7 Days) $14
• Expedited Shipping (2-4 Days) $19
• Express Shipping (1 Day) $40.00
  
  

Canada

• Standard International Economy Shipping (6 - 10 Business Days)  $8.99
  
  

Mexico

• Economy International (5-10 Days)  $18
  
  

International

• International Flat Shipping (3-10 Days) $28.00

Note: Shipping charges are assessed at a flat rate however any duties & taxes charges that become due in order to receive the shipment are the responsibility of the consignee to pay so the shipment can be delivered.

United Kingdom – UNAVAILABLE FOR SHIPMENTS

Currently, we are unable to offer shipping options serving the United Kingdom (UK). We hope this will change soon, though. 

SHIPPING PROTECTION

We offer optional shipping protection on all of our shipments. If you select this service, you’ll pay a variable fee (depending on your order total) at checkout for the confidence that we will fix any issues you experience with your order free of charge. This includes a full replacement of any items damaged, lost, or stolen in transit. This shipping protection is completely optional and not required to purchase. The option to remove this is at the bottom of the checkout page under the Terms and Conditions box.

ORDER ARRIVAL TIMES

Standard Shipping by the US Postal Office is usually about 3-10 business days to the contiguous states of USA. Sadly, we use USPS to carry out our shipping and shipping times are not guaranteed. For more information on shipping time frames, please checkout their website linked below for more information:

https://faq.usps.com/s/article/Delayed-Mail-and-Packages

If you need it faster, that’s no problem – just select one of the shipping methods below when placing your order:

• Standard Shipping (5-7 Business Days) $5.49
• Expedited Shipping (2-4 Business Days) $16.95
• Express Shipping (1-2 Business Days) $40

(All orders are processed and shipped from our warehouse Monday-Friday)

Please note: Orders placed with Expedited or Express shipping are also processed Monday-Friday. The shipping estimate above is how swiftly it should be delivered once the order is processed.) 

Order Tracking

As soon as your order ships we’ll send you an email/text with the details including your tracking number.