Wholesale Frequently Asked Questions
Our Wholesale FAQ has answers to some of the most common questions. Something not covered? Just drop us a line at email@example.com and we’ll get it taken care of ASAP!
If you own or manage a boutique, spa, salon, wellness center, health food & supplement market, natural & organic grocery, hotel or online retail store, we’d love to partner with you! We make the entire wholesale process easy! You’ll get low minimums, great wholesale pricing (the more units you purchase, the deeper the discount), and an online order management system makes managing your orders a cinch. Become a Wholesaler >>
Looking for something else?
Most of our products are available for wholesale purchase individually. However, from time to time, we have a few products not included in our wholesale catalog. If you have any questions, please reach out and we’ll get you sorted straight away! Please note that we do not offer product bundles at wholesale.
Visa, MasterCard, AMEX, and PayPal.
Our policy is to ship orders within 24 hours (and we like to beat that whenever we can! 🙂
Yes, you can! In the footer of the website, you find this link: Wholesale Order Form.
This will allow you to enter the quantities of all products you want to order from a single page so your checkout process is as efficient as possible.
Please note that you will need to be logged in to your wholesale account in order to see or access the link above.
Yes! When your wholesale account is accepted, the download link is delivered to your email address. Simply click that link to download the catalog.
Lost that link? No problem! Just shoot us an email at firstname.lastname@example.org
We use several carriers depending on weight and zone including UPS, FedEx, USPS as well as LTL carriers for larger shipments.
All products in our line are sized for retail.
We try and keep everything in stock, in the event of a back-ordered item we will ship the remaining items on your order right away and fill the back-ordered item the moment it is back in stock.
Shipping chargers are calculated by weight and zone and this is done automatically by our system at the time of order placement.
Unfortunately, we do not. The good news, however, is that we have intentionally priced our products very competitively so as to make them as accessible as possible.
As soon as your order ships, we’ll send you an email with the tracking info. You can also log into your account.
Unfortunately, dropshipping functionality is not something we currently provide.
Pricing & Legal
Wholesale pricing varies depending on the number of units purchased. When on the product page you will see the retail price as well as a table displaying sliding scale pricing (based on the number of units ordered).
Please note that you will need to be logged in to your account in order to see sliding scale pricing. Sliding-scale pricing is also in the wholesale catalog that you received in your account acceptance email. Lost your wholesale catalog link? Shoot us an email at email@example.com
We expressly do not allow the resale of our products on 3rd Party market places such as Amazon.com, eBay, etc. For additional information and restrictions please see our Wholesale Policies and Procedures as referenced in our Reseller Agreement.
Yes, we do have a Reseller Agreement and this is signed as part of the process to register as a Wholesaler.
Orders are paid for in full at the time the order is placed online.